Refund policy
Your happiness is our priority. If you have a problem, contact us and we’ll strive to make it right.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
They are 3D printed items so there might be some slight imperfections, but it does not interfere with functionality.
If you have any issues, reach out to us thru the contact tab are at orders@carissas-craft-corner.com
non-returnable items
Unfortunately, we cannot accept returns on gift cards.
Refunds
Carissa's craft corner offers you with a 7 day return guarantee in case the product is
- Low quality
- Defective
- Damaged or
- It differs from the product which you originally ordered
if you have received an order that is damaged or packaging was empty then please feel free to report the issue within 3 days of receiving the order.
- If we receive your order returned because of local government import regulations, we will NOT offer you a refund after receiving the returned package.Please note that all refunds DO NOT include return shipping charges and/or other fees such as courier transaction or customs fees, tariffs, taxes, and duties.
- You MAY NOT request for a product return and/or refund if you fail to complete the customs clearance or fail to or refuse to collect your products resulting in products returned or destroyed by the customs office.